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  Tutorial: Client vs. Developer Wars

We wrote our book "Client vs. Developer Wars" after discovering how radically grayscreen prototyping changed the dynamics of the web development process.

Tutorial Details:

"Grayscreen" prototyping (building a simple HTML model of a website) provides an extremely effective way of communicating a website's content, structure, and functionality before design and programming begin. Prototyping overcomes many other difficulties commonly associated with web development, such as managing expectations, communicating effectively, working through the design process, and creating and delivering content.

Almost every development project has at least some aspects of these frustrations. Any developer can share many horror stories about these kinds of projects. The rest of the book goes on to describe how we achieved peace in our time.

BRIAN SLAMMED THE CAR DOOR a little harder than was necessary as he returned from the client meeting late in the day. Nobody saw the gesture, but it felt good nonetheless. He was fed up with this client, with this project, and maybe this career choice. Being a project manager for Electron Cowboys, a web development company, had its benefits - like only having to wear a tie when he had client meetings. But after this project, he seriously considered throwing in the towel and finding a job with less stress.

The most frustrating part was that the project had started off so well...

Sitting around OmniTechCorp's conference table, they discussed the goals and objectives for the new website. The client group was made up of the Vice President, the Human Resources director, the head of Information Technology, and John, the Director of Marketing and primary lead for the project. Brian and a few others from Electron Cowboys had begun to gather background information, inquiring about the client's goals and objectives. Everyone at OmniTechCorp agreed that the site needed a "new look," one that would be more "cutting edge" and "interactive." It was difficult to fully define the project because each person had his or her own idea of what the site should include. By the end of the meeting they had nailed down about 80% of their needs. The remaining 20% would be worked out later or added in a second phase of development. Armed with a basic understanding of the client's business, and a fleshed out site map, they returned to the studio to put together a proposal for the project.


 

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