The successor to Office 2000 includes hundreds of new features for users and support staff alike. But installation is unlikely to be straightforward.
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Introducing Microsoft Office XP
The successor to Office 2000 includes hundreds of new features for users and support staff alike. But installation is unlikely to be straightforward.
Someone at Microsoft clearly doesn't read marketing textbooks. Such books always advise you to capitalize on your brand names, and to build them up. Yet just a couple of years after launching the "2000" brand for Windows and Office, its two most popular products, Microsoft is writing off the investment and embarking on a new brand image. The successor to Office 2000 is known as Office XP, and features many hundreds of improvements, both big and small, to help users and support staff.
One of the most startling pieces of information which came forth from Microsoft during my interview with the product manager for Office XP was regarding some research done after the launch of Office 2000. In the US, Microsoft operates a wish list on its Web site so that users can suggest new features they'd like to see added to Office. Of the one million hits to the site, some 78% of requests were for features actually already in the product. Microsoft has taken this to heart. In addition to adding yet more features to Office, the company also says that it has concentrated on improving access to features which already exist but which users are clearly unable to find.
In addition, many features in Office XP have been rewritten in response to user demand. For example, circulating a Word document for review among a group of workers is Web-based in Office 2000, but is email-based in XP. This change of heart is apparently because of overwhelming user demand, though Microsoft refuses to acknowledge that this means they got it wrong last time.
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