Article: The Six Sigma Approach
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The Six Sigma Approach
To put it in layman language, the Six Sigma proposition is all about improving capabilities of business process to such an extent that there in no margin for poor quality. Customers value unswerving, consistent, predictable and world-class quality from a product or service. More often than not however, businesses measure their performance on averages and average-based measures of the recent past. With a Six Sigma approach the organization ensures that the customers are not presented with a variant experience of the service or product every time. The idea is to reduce variation and improve business processes to such an extent that customers are delighted with the consistency of the product or service quality.
The Six Sigma approach recognizes and eliminates defects through a...
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