Article: The 20/60/20 Rule Of Leadership. Don't Go Solving The Wrong Problems
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The 20/60/20 Rule Of Leadership. Don't Go Solving The Wrong Problems
Summary: Leaders often hamper their effectiveness by focusing on solving problems that eventually turn out to be the wrong problems. Here is a tool to help you focus on the right problems and solve them in the right ways.
The 20/60/20 Rule Of Leadership. Don't Go Solving The Wrong Problems
By Brent Filson
Several decades ago, a passenger jet approached a Florida airport with the pilot and co-pilot struggling to fix what they thought was a malfunctioning landing gear. The landing-gear light was on, signaling that the gear was deployed; but both men did not hear it actually deploy.
As the men sought to understand whether they had a defective landing-gear light or a defective landing gear -- the co-pilot actually taking up a hatch and g...
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