Article: The Passive, Inwardly Focused Organization
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The Passive, Inwardly Focused Organization
In a recent Harvard Business Review (HBR) article the three authors (Neilson, Pasternack, and Van Nuys) described what they called the ?Passive-Aggressive Organization.? While we are all familiar with the concept of the passive-aggressive individual, what the authors described in the article does not qualify as passive-aggressive.
Even though I disagree with their passive-aggressive designation, the three authors point out a very serious organizational problem. They describe an organization where conflict is rare, consensus is easy to reach, and problems are graciously overlooked (a ?happy? place).
What the authors describe is what I call a ?Passive, Inwardly Focused? organization. It?s a serious diagnosis because this type of organization does not have long t...
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