Article: Who Am I? Who Is My Customer

Who Am I? Who Is My Customer

You'll find that the extremely important skill of tactical communicating will be that much easier if you if know who it is you're talking to. Luckily, there's a simple, yet powerful formula that Myers & Briggs developed, to pinpoint different personalities, and what I'm referring to is the DISC, or D.I.S.C. personality profile.



In its simplest form, the DISC model breaks all of us into 4 different personality types. The word DISC is an Acronym for these different types of people. The 4 Personalities are easily remembered using letters. But remembering how they act and react in real life is easiest by using birds!



The "D" from D.I.S.C. is the Driver. These people are direct, forceful, and results oriented people. These types of people may not be very good at cu...
 

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Who Am I? Who Is My Customer

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