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Article: Managing People - Forget The "Sandwich" Technique

Managing People - Forget The "Sandwich" Technique

Do you remember being told to use the "sandwich" technique when you needed to reprimand someone? Let me give you an example:

"Fred, I'm really pleased with how you've been progressing since you joined us and you're doing a great job. However you're not getting your reports in on time and we're missing deadlines. I'd like you to tighten up a bit on this. Anyway,thanks for all you've done so far and keep up the good work."

Have you ever said something along these lines when managing your team? You probably needed Fred to sort out his reporting but you didn't want to upset or demoralise him.

The only problem is that Fred may not get the message. The importance of it may be seriously diluted.

He may hear it as, "Fred, you're doing a b...

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Managing People - Forget The "Sandwich" Technique
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Article: Managing People - Forget The "Sandwich" Technique

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Managing People - Forget The "Sandwich" Technique
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