Article: Is The Ebay Customer Always Right?
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Is The Ebay Customer Always Right?
I can answer this question for you right now: the answer is ?yes?. In fact, the answer is ?YES!? ? the biggest yes you?ve ever heard. Of the course the customer is always right. If you want to be a successful eBay seller, you should go miles out of your way to make sure every single one of your customers is 100% satisfied, however much time or money it might cost you.
A dissatisfied customer will leave negative feedback, and negative feedback is to be avoided at all costs. That one piece of negative feedback will always cost you more than it would have to deal with the complaint, whatever the value of the items you sell. You should consider any positive feedback percentage under 100% to be an absolute disaster, and a personal failure on your part.
But What If?...
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