Article: The Ebay Buyer?s FAQ.
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The Ebay Buyer?s FAQ.
So you have a question? Has something gone very wrong and you don?t know what to do? Well, fair enough. Here are the questions that I hear all the time from buyers.
Does eBay have a Customer Service Department I Can Phone?
eBay are notoriously hard to contact, should you ever need to ? it sometimes seems like they expect the site to run itself. You can email them, as long as you don?t have your heart set on a coherent response: go to http://pages.ebay.com/help/contact_us/_base/index.html. You might have better luck in a ?live help? webchat here: http://pages.ebay.com/help/basics/n-livehelp.html.
Only eBay Power Sellers (sellers with a very high feedback rating) get to phone customer service. If you really want to try your luck, type ?ebay [your ...
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