Article: People Literacy
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People Literacy
People literacy is knowing how to read and understand the behavioral style differences of others.
Every Manager has experienced the frustration of not understanding why one management approach that works beautifully with one employee is ineffective with another. That?s because what we think would be motivating isn?t always motivating to someone else.
The same principle applies to client and co-worker relationships. We ?click? or connect with some individuals and understand each other. But we also work with individuals who approach things differently. Research shows there are four different behavioral style dimensions. Understanding their characteristics can help us become more effective in our interactions with each other.
Four Dimensions
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