Article: What Is Knowledge Management - Knowing What We Know?
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What Is Knowledge Management - Knowing What We Know?
The paper aims to identify the role human factors play in determining the success or failure or knowledge management initiatives.
A growing realisation in both the private and public sector is the worth of human capital as an intangible asset. In a society transcending the boundaries from information to a knowledge society, it is essential to find adequate and successful means of processing and exploiting the knowledge within the heads of its members. Research literature shows a strong link between knowledge management and the creation of a sustainable competitive advantage, because of the tacit nature of an organisation?s knowledge (Gupta & McDaniel, 2002). The growing body of literature on KM has tended to emphasise the technical aspects at the expense of the people manage...
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