Article: Management Through Measurement
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Management Through Measurement
In 1996, in the movie Jerry McGuire, actor Cuba Gooding, Jr. made famous the phrase ?Show Me the Money!? Ten years later, a variation of that command, now ?Show Me the Data!? rings in conference rooms throughout the country. Managers far and wide, at least the successful ones, are looking at the data. Don?t tell me your opinion, show me the data. Can you back it up with data?
If you can?t measure it, you can?t manage it. Companies may be able to survive for a while if managers aren?t using data to make decisions, but they will eventually see their demise; likely sooner than later. Those companies to benchmark off are the ones who are not only surviving, but thriving! Pick your favorite phrase: TQM, Process Management, Quality Circles, Improvement Teams, Standards and Measure...
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