Article: Getting Your Message Across With Good Rapport
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Getting Your Message Across With Good Rapport
I bet you have had times when you have walked into a shop and felt immediately welcome. I?m also pretty sure that you?ve had occasions where you?ve felt just the opposite. What was the difference? What happened in the place that created that welcome feeling within you?
Maybe the assistant noticed you entering and offered you a smile and said hello. They are telling you that you are welcome in their space both physically and mentally. Compare this with a shop where you were completely ignored until you went to pay for something. What message are you getting there?
What is rapport?
Rapport is the art of being ?in tune? with the people around you. Good rapport will enable you to let others know that you are interested in them, that you care abou...
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